From the File menu, click on Utilities.In your case, we can run the Verify and Rebuild Data tool to help us identify the most commonly known data issues within a company file. Thanks for letting us know about your concern in this thread, checked our records and couldn't find any active reports about the credit memo being over-applied. If there's anything else you need help with, please reach out to me. I also encourage checking out this link to know more about the AR account works in QuickBooks: Accounts Receivable workflows. Check out the Create, access, and modify memorized reports link for more details. Just click the Memorize button and follow on-screen instructions. You can save this report so you won't have to go through the same customization again. To learn more about customizing reports in QuickBooks Desktop (QBDT), consider checking out this article: Customize reports. Click the Customize Report and filter the necessary details.Select Customers and Receivables then choose A/R Aging Report.To get the zero balance, you'll have to adjust the period of your report and include the dates of your credit memo and invoice. Also, the possible reason why there's a balance in the report is that the credit memo has different dates with your invoice. Hello there, the credit memo is already applied, you don't have to remove this from your A/R report. I'm just a post away if you have any questions. I've also added this article for future reference: Write off customer and vendor balances. This is to make sure you're book will not be messed up.įor more details, I encourage you to view this link: Give your customer a credit or refund in QuickBooks Desktop for Windows. Moreover, you can also delete and recreate the transaction with the assistance of your accountant. Let's also ensure that the date of the credit memo is the prior date for this not to show the present date. Choose the credit you want to apply automatically.This will open the Apply Credit to Invoice window. When you create the credit memo, make sure you select Customer: Job.Let me provide some insights about this matter, on the screenshot you provided, let's ensure to link the credit memo to the invoices successfully.

Quickbooks report for open credit memos